What if I have a question that isn’t addressed here?
Please contact our knowledgeable sales team and they will review any questions and help you design the security system you need.
Does my home need to be pre-wired to have a security system?
No. We install systems in existing homes every day and we will take care of any wiring needs during the installation.
Do I need a security alarm permit?
It varies from town to town. Our sales team can help you with determining if one is needed.
Do you offer monitoring services?
Yes. 24/7 monitoring is included in our packages.
Why do I need a monitoring service? Won’t the siren noise be enough protection?
If you are not home when the alarm is triggered, you need to be made aware and authorities need to be called if you can not get there. Our security monitoring team works 24/7 to ensure any alerts [...]
What are the things a homeowner should consider when installing a security system?
We provide a consultative approach when meeting with a homeowner to identify what matters most to you. Several factors should be addressed when installing a system: Perimeter protection (doors, [...]
What happens if I accidentally trigger my alarm system?
You will be contacted by our monitoring team to better understand the cause of the alarm. If you fail to respond, we will contact the proper authorities depending on the type of alarm triggered.
Will I get a discount on my homeowner’s insurance when I purchase a security system?
Yes, depending on the insurance company, the discount could be up to 20 percent.
Does the security alarm work when power is out?
Yes, we install a battery backup as part of your system.
Does the alarm sound a siren when activated by an intruder?
Yes. Our systems have an audible alarm that goes off within the building when it is triggered and also send alerts to our monitoring team at the same time.
